医患关系, 外群体贬损, 内群体受害者意识, 外群体施害者意识

Three experiments investigated patient-group intergroup bias toward doctors, its formation mechanisms, and intervention pathways. Experiment 1, using self-designed doctor-patient conflict scenarios, revealed that patients exhibited an outgroup derogation effect when evaluating doctor-patient conflicts. Experiment 2 found that ingroup victim consciousness and outgroup perpetrator consciousness were significantly positively correlated with some indicators of the outgroup derogation effect. Experiment 3 demonstrated that reminding patients of their ingroup's faults reduced their outgroup derogation towards doctors. This effect was achieved through a chain mediation path involving ingroup victim consciousness-outgroup perpetrator consciousness. This research provides a new group-based psychological perspective for mitigating doctor patient conflicts. Specifically, cognitive interventions designed to break the victim-perpetrator binary framework can effectively improve intergroup relations.

doctor-patient relationship, outgroup derogation, ingroup victim consciousness, outgroup perpetrator consciousness