心理技术与应用 ›› 2022, Vol. 10 ›› Issue (2): 121-128.
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摘要: 团队信任既包括团队成员之间个体层面的人际信任,也包括团队成员将团队作为一个整体所形成的团队层面的信任。团队层面影响团队信任的因素包括团队特征、团队运行过程、团队沟通与冲突,以及团队领导者特征等,并且团队信任直接地或间接地(通过一些中介和调节变量)团队效能产生影响。未来的研究可进一步关注团队信任的测量问题、跨层次的借鉴与整合问题以及新兴团队类型的信任问题。
关键词: 团队信任, 工作团队内信任, 团队层面, 团队绩效
Abstract: Team trust includes not only the interpersonal trust between team members at the individual level, but also the common trust that team members take the team as a whole. At the team level, the factors that affect this kind of collectively shared trust include the characteristics and processes of the team, the communication and conflict of the team, as well as the characteristics of the team leader. Meanwhile, team trust directly or indirectly affects team effectiveness through certain mediating and moderating effects. Future research can further focus on new measurement of team trust, cross level reference and integration, and trust in new team types.
Key words: team trust, trust in work teams, team level, team performance
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付美云 姚琦 马华维. 团队信任的影响因素与作用机制:基于团队层面的分析[J]. 心理技术与应用, 2022, 10(2): 121-128.
FU Meiyun, YAO Qi, MA Huawei. Antecedents and Mechanism of Team Trust:An Analysis Based on Team Level[J]. Psychology: Techniques and Application, 2022, 10(2): 121-128.
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