Psychology: Techniques and Application

Psychology: Techniques and Application ›› 2021, Vol. 9 ›› Issue (4): 211-218.doi: 10.16842/j.cnki.issn2095-5588.2021.04.003

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EAP Design for Take-away Riders and Intervention Effectiveness

LI Kai; TIAN Wenjing; ZHAO Ran   

  1. (Department of Psychology at School of Sociology and Psychology, Central University of Finance and Economics, Beijing 100081, China)
  • Online:2021-04-01 Published:2021-04-07

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Abstract: Internet-based takeout has given rise to a growing group of take away riders, but their physical and mental health problems have drawn increasing attention from the society. Employee Assistance Program (EAP) is a systematic, long-term benefit support program that an organization sets up for its employees. On the basis of investigating the physical and mental stress status and EAP service demand of takeaway riders, this study designed the EAP service plan of the riders and evaluated the effectiveness of the plan, so as to explore the mechanism of action of the effectiveness of EAP service. This study designed and tested EAP service programs for take away riders based on the physical and mental stress status of off-market riders and the investigation of EAP service needs, and investigated the mechanism of EAP service effectiveness. The results of this study enrich the relevant conclusions of EAP empirical evaluation and provide a feasible reference scheme for enterprises to purchase EAP services.

Key words: take away riders, EAP, organizational support, mental health, turnover intention

CLC Number: 

  • B849
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