Psychology: Techniques and Application

Psychology: Techniques and Application ›› 2025, Vol. 13 ›› Issue (9): 513-523.

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Outgroup Derogation Effect of Patient-Group Toward Doctors: Mechanisms and Intervention

  

  1. School of Sociology, Nankai University
  • Accepted:2025-07-30 Online:2025-08-25 Published:2025-08-25

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Abstract:

Three experiments investigated patient-group intergroup bias toward doctors, its formation mechanisms, and intervention pathways. Experiment 1, using self-designed doctor-patient conflict scenarios, revealed that patients exhibited an outgroup derogation effect when evaluating doctor-patient conflicts. Experiment 2 found that ingroup victim consciousness and outgroup perpetrator consciousness were significantly positively correlated with some indicators of the outgroup derogation effect. Experiment 3 demonstrated that reminding patients of their ingroup's faults reduced their outgroup derogation towards doctors. This effect was achieved through a chain mediation path involving ingroup victim consciousness-outgroup perpetrator consciousness. This research provides a new group-based psychological perspective for mitigating doctor patient conflicts. Specifically, cognitive interventions designed to break the victim-perpetrator binary framework can effectively improve intergroup relations.

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CLC Number: 

  • B849
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