Psychology: Techniques and Application

Psychology: Techniques and Application ›› 2021, Vol. 9 ›› Issue (2): 65-76.doi: 10.16842/j.cnki.issn2095-5588.2021.02.001

    Next Articles

The Relationship Between Surface Acting and Deep Acting: Evidence from Meta-analysis

LIU Dan1; JIAO Runkai1,2; LI Feifei1   

  1. (1  School of Psychology, Northeast Normal University, Changchun 130024, China)
    (2  National Training Center for Kindergarten Principals, Ministry of Education, Changchun 130024, China)
  • Online:2021-02-01 Published:2021-01-30

PDF (PC)

951

Abstract: A meta-analysis was conducted to explore the relationship between the surface acting and deep acting, both of which are components of emotional labor strategies. A total of 162 independent samples(N=63629) from 150 articles meet the standard for further analysis. Results showed that surface acting and deep acting were positively related. The test of moderating effect suggested that the response format of scales, measuring instrument, and the vocational type significantly moderated the relationship between surface acting and deep acting. Specifically, when the response format was by frequency, the relationship between surface acting and deep acting was stronger than that by degree. When using the scale developed by Brotheridge and Lee(2003), the correlation between surface acting and deep acting was higher than the scales of Grandey(2003) and Diefendorff et al.(2005). The relationship between surface acting and deep acting in caring professions was significantly higher than that in commercial service professions. Research methods had no significant moderating effect on the relationship between surface acting and deep acting. These results provide implications for studying of the theory and measurement of emotional labor.

Key words: surface acting, deep acting, emotional labor, meta-analysis

CLC Number: 

  • B842.6
[1] XU Xingchun, LI Huan, LIU Yali. The Relationship Between Self-esteem and Prosocial Behavior: The Evidence from Meta-analysis [J]. Psychology: Techniques and Application, 2021, 9(8): 449-460.
[2] WANG Zhi, TIAN Jing, ZHU Ziqiao. Emotion Cognition Intervention Effects in Children with Autism Spectrum Disorder: A Meta-analysis [J]. Psychology: Techniques and Application, 2021, 9(6): 330-342.
[3] XI Yue, XU Weiwei, ZHANG Nan. A Cross-Temporal Meta-Analysis of Changes in Rural Left-behind Children's Mental Health [J]. Psychology: Techniques and Application, 2021, 9(5): 283-292.
[4] XU Hui, ZHAO Fucai. Relationship between Rumination and Social Anxiety: Evidence from Meta-analysis [J]. Psychology: Techniques and Application, 2021, 9(5): 270-282.
[5] CHI Liping, XIN Ziqiang. Cross-temporal Changes of Social Psychology in Different Populations [J]. Psychology: Techniques and Application, 2020, 8(2): 95-103.
[6] LU Wenyu, YU Xinyue, JIANG Wenyuan, XIN Sufei. Changes in Mental Health Level of Chinese Workers in 1993～2016 [J]. Psychology: Techniques and Application, 2020, 8(2): 84-94.
[7] YU Xinyue, YIN Mengyan, ZHAO Yafei, XIN Sufei. A Cross-Temporal Meta-Analysis of Changes in Chinese College Students' Learning Burnout [J]. Psychology: Techniques and Application, 2020, 8(2): 74-83.
[8] XU Yuanyuan, , LU Wenyu, LI Zhaoyi, XIN Sufei. Changes in Chinese Old Peoples Sleep Quality During 2001～2017:A Cross-Temporal Meta-Analysis [J]. Psychology: Techniques and Application, 2020, 8(2): 66-73.
[9] GONG Jiao, LI Weiqiang, CHEN Ming, TANG Ming, YUAN Bo. The Relationship between Social Class and Trust : A Meta-analysis [J]. Psychology: Techniques and Application, 2019, 7(6): 346-357.
[10] SI Qing, MU Yihan, LIU Zhe, ZHAO Ran. The Influence of Emotional Labor and Psychological Capital on Work Engagement: SolutionFocused Intervention Study [J]. Psychology: Techniques and Application, 2019, 7(12): 723-734.
[11] . The association between gratitude and prosocial behavior:A systematic review and meta-analysis [J]. Psychology: Techniques and Application, 2018, 6(7): 385-405.
[12] . Increasing Empathy in Chinese College Student: A Crosstemporal Metaanalysis [J]. Psychology: Techniques and Application, 2017, 5(10): 578-585.
[13] . The Effects of Emotional Display Rules on Emotion Exhaustion: The Mediating Role of Emotional Labor and the Moderating Role of Commitment [J]. Psychology: Techniques and Application, 2016, 4(5): 257-265.
Viewed
Full text


Abstract

Cited
  Shared   
  Discussed   
[1] LIU Yang, LIU Xiaomeng, LI Shuangyi, WAN Zaojun, YUAN Yuan. The Impact of Parental Leadership on Job Satisfaction: the Mediation Effect of Supervisor-subordinate Relationship[J]. Psychology: Techniques and Application, 2018, 6(9): 513 -521 .
[2] HAN Pu, ZHANG Feng, LEI Xiuya. The Relationships of Childrens Kinetic School Drawings and its Self-sense of Power[J]. Psychology: Techniques and Application, 2018, 6(9): 522 -527 .
[3] LIN Tong, WANG Juan. Research on Spoken Word Comprehension in Visual World Paradigm[J]. Psychology: Techniques and Application, 2018, 6(9): 570 -576 .
[4] XIN Ziqiang, ZHANG Hongchuan, SUN Ling, YU Yonghong, XIN Zhiyong. The Definition and Triarchic Structure of Financial Literacy[J]. Psychology: Techniques and Application, 2018, 6(8): 450 -458 .
[5] ZHANG Jingjing, YU Zhenzhen, TIAN Hao. An Integrated Model of Emotion and Ration on Pro-environmental Behavior: The Role of Ecological Emotion Involvement[J]. Psychology: Techniques and Application, 2018, 6(8): 484 -492 .
[6] YU Xide, LU Cheng, GAO Dingguo. The relationships among Feeling of the Passage of Time,  Time Perspective and Personality[J]. Psychology: Techniques and Application, 2018, 6(8): 493 -502 .
[7] CHEN Bizhong. Positive Self-presentation in Social Network Sites and Subjective Well-being:A Multi-mediation Model[J]. Psychology: Techniques and Application, 2018, 6(9): 528 -536 .
[8] . [J]. Psychology: Techniques and Application, 2018, 6(10): 595 .
[9] . [J]. Psychology: Techniques and Application, 2018, 6(10): 597 -598 .
[10] . [J]. Psychology: Techniques and Application, 2018, 6(10): 577 -578 .